Android app login fails

[Tmead]

I’ve downloaded the android app and installed it. When i try to run it there is a request for a Google login. This always pops up a message telling me that the login failed and I should post on the support forum.
I downloaded the app today onto a motorola moto g running android 6. Its rooted, but all other apps are fine.
All suggestions welcome !

[admin]

Hi,

thank you for your feedback. I had already this problem a couple of months ago with an user of the spanish forum. Regrettably we were not able to find what the problem was, and somehow it started to work again.

Maybe we have more luck this time. May you contact me at the email account admin(AT)smart-thermostat.eu to discuss how to solve the problem with your login privately?

Thanks!

[Tmead]

Thats odd, everything is working ok now ! Looks like I was just impatient.

[admin]

I´m glad it worked! Maybe I have to increase the timeout in the app, in the case the login takes a while.

If you need support with something else please ask.

R. Campos

[Author]

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